Heating You Can Rely On All Winter
You want heat that works, a price you agreed to before anyone started, and a crew that cleans up before it leaves. Our heating services cover gas furnaces, heat pumps and hybrid systems, and every installation includes the permit work, the old unit removal and the warranty registration.
If you are not sure whether you need a repair or a replacement, call us and describe what your heat is doing. We book a visit, diagnose the fault, and quote the repair first, because a furnace worth fixing should be fixed.
If your heat has already stopped, start with furnace repair and we will book a technician to come and look at it.
The Heating Services We Provide
Every one of our heating services starts the same way: we look at your equipment, explain what we find in plain language, and give you a price you agree to before any work begins.
Furnace Repair
Your furnace has stopped, or it is short cycling, blowing cool air, or making a sound you have not heard before. We diagnose the fault in your home, show you the part that failed, and price the repair before we touch it. Most repairs are finished in one visit, so your heat is back on the same day.
Learn more about furnace repair
Furnace Installation
When the repair bills start adding up on a furnace in its teens, a replacement is usually the cheaper answer. We size the new unit to your home rather than matching whatever is being pulled out, install high-efficiency Lennox equipment, and handle the permit, the removal and the commissioning. You get a quieter, properly warranted system and a tidy basement when we leave.
Learn more about furnace installation
Heat Pump Installation
A cold-climate heat pump heats and cools your home from one system and runs on electricity instead of gas. We specify inverter-driven equipment, set the defrost controls correctly, protect the condensate line against freezing, and coordinate the electrical work. Paired with your furnace, it carries most of the season and hands over only in the coldest weeks.
Learn more about heat pump installation
Furnace Maintenance
A yearly service keeps your furnace running safely and catches the small faults that turn into a January breakdown. We clean the burners, test the ignition and safety controls, check the venting and the heat exchanger, and fit a fresh filter. Book it in early fall and you go into winter knowing exactly where your furnace stands.
Learn more about furnace maintenance
Heat Pump Repair
Heat pumps ice over, lose refrigerant charge, and sometimes stop switching between heating and cooling the way they should. We check refrigerant pressures, defrost operation, the reversing valve and the electrical controls, then quote the repair before we start. Call us and describe what yours is doing and we will book a visit.
Learn more about heat pump repair
Heat Pump Maintenance
A heat pump works in both seasons, so it earns a check twice a year rather than once. We clean the indoor and outdoor coils, verify refrigerant charge and airflow, test defrost operation, and clear the space around the outdoor unit. Regular attention keeps the efficiency up and your hydro bill where you expect it.
Learn more about heat pump maintenanceNot Sure Which Service You Need?
Call our team and describe what your heat is doing, and we will tell you which service fits and what happens next. Phone us or send the form, whichever suits you better.
Why Choose Us for Your Heating Services
These are the questions we hear most often on the phone, so we have answered them here before you have to ask.
“Will you push me toward a new furnace?”
We diagnose the fault and quote the repair first. We raise replacement only when the repair costs more than the furnace is worth, and when that happens we show you both numbers and leave the choice with you. Our approach to repair or replace is set out in full on the furnace repair page.
“How quickly can you get here?”
We keep technicians on the road through heating season and treat a house with no heat as urgent. Call early in the day and we can often get to you the same day. If the schedule is already full, we say so on the phone and give you the real window while you book.
“What is this going to cost me?”
Our pricing is fair and upfront. Once our technician has looked at the system, you get the price for the work in front of you, and nothing starts until you have agreed to it. No surprise line items on the bill. Larger replacements can be spread out through our financing options.
“Will you work on the brand I already have?”
Tell us what is in your basement when you call. We install Lennox as an Authorized Lennox Dealer, and our technicians service most other major brands as well. If yours is one we cannot help with, you will hear that on the phone rather than after a visit.
“How long will my heat be off?”
Most repairs are finished in a single visit, and a full replacement is often completed the same day. You will know which one you are looking at before we book the work.
What happens when you call
Booking heating services with us follows the same four steps every time, so you always know what is coming next.
Tell us what is happening
Call us or send the form and describe what your heat is doing. A sentence is enough, and you do not need the technical words for it.
We book the visit
We confirm your address, your equipment and how urgent it is, then reserve an arrival window that works around your day.
We diagnose and quote
Our technician inspects the system, explains what has failed and why, and gives you a price for the work before anything is opened up.
We do the work
Once you approve the price, we complete the repair or the installation, protect your floors while we work, clean up, and show you how the system runs.
Where We Work
Our team covers Kitchener-Waterloo and the towns around it. Choose your town for local details:
If yours is not on the list, call us anyway, because we may already be working nearby. The full list sits on our locations page.
