When the Mini Split Stops, the Room Stops With It
Your mini split blows warm air, or ice creeps along the line set, or water tracks down the wall under the head. Each of those has a cause, and we name it before we touch a part.
We work on ductless equipment every week, so a wall-mounted head is familiar work for us. Our technicians carry the gauges, meters and manufacturer literature this equipment needs, and we happily service ductless systems we did not install.
We diagnose first and quote second, so you hear what failed and what it costs before anything is opened up. A repair that makes sense is the repair we do, and our central ac installation page covers the day a replacement serves you better.
What every visit includes
- We test the indoor head, the line set and the outdoor unit.
- We put the repair price in writing before any part is ordered.
- We check refrigerant pressures and temperatures and record the readings.
- We run the system in cooling and in heating before we leave.
Why Homeowners Call Us for Ductless Work
You are trusting us with a room your family uses every day, and our record is easy to check before you book us.
“Very prompt and professional service at affordable price.”
Hilton NGoogle reviewOver 10 years in business
Sina owns the company and is still its main technician. We have repaired and installed heating and cooling equipment across this region for more than a decade, and we will be here next winter too.
Five-time HomeStars Best of Award winner
The award is decided by verified homeowner reviews rather than by us, and we have earned it in five separate years.
Authorized Lennox Dealer
Our dealership gives our technicians factory training, sizing tools and parts access, which keeps your equipment properly supported after the repair.
Local dispatch across the region
Our offices are in Kitchener and our technicians work through Waterloo, Cambridge, Guelph and the towns around them, so a ductless call does not wait behind a long drive.
Is Your Ductless System Worth Repairing?
Some faults are worth fixing on a ten-year-old system and some are not. We tell you which one you are looking at before you spend anything.
| What failed | System age | What we usually recommend |
|---|---|---|
| Capacitor or contactor | Any age | We repair it, and nothing else is disturbed. |
| Indoor blower motor | Under 12 years | We repair it, because the system has years left. |
| Control board | Under 10 years | We repair it once we confirm the board is the fault. |
| Leak at a flare joint | Any age | We seal the joint, recharge and retest the system. |
| Compressor | Under 8 years | We repair it, and the warranty may still apply. |
| Compressor | Over 12 years | We say plainly that a new ductless unit is better value. |
The Homes These Systems Keep Comfortable
Century houses, converted attics, additions and finished basements are everywhere here, and most of them have no ductwork at all. When the mini split on the wall stops, you lose the use of the room, so we treat those calls as urgent.
We service ductless equipment whatever the brand and whoever installed it, including systems put in by a company that has since closed. If you run a multi-zone system, we isolate the head that failed and quote that one repair.
Homes with ductwork are a different conversation, and our heat pump installation page is the better starting point.
How a Ductless Service Call Runs
When a mini split quits, it takes a whole room with it. We work on ductless equipment every week, so we find the actual fault rather than guessing at it, and you get the price before we start.
You call and we listen
Tell us the brand, the model and what the unit is doing, and we book a technician who works on ductless equipment.
We diagnose on site
We test the indoor head, the line set and the outdoor unit, take pressure and temperature readings, and find the actual fault.
You get the price first
We show you what failed, what the repair costs and what the options are, and nothing is ordered until you say yes.
We repair it and prove it
After the repair we run your mini split in cooling and in heating, check the drain and leave the room working properly.
Where we repair ductless mini splits
We serve across the Kitchener-Waterloo Region and into Wellington, Perth and Oxford counties, and a ductless call does not wait behind a long drive. Call and ask about your town, because our ductless mini split repair may already reach it.